Terms of service

By accessing our website or placing an order with Elite Sublimation Designs, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

Elite Sublimation Designs offers custom and ready-made products including metal prints and personalised items.

As many products are custom-made, slight variations in colour, appearance, and placement may occur and are considered normal.

By placing an order, you confirm that:

All information provided is accurate.

You are authorised to use the payment method supplied.

You are legally capable of entering into a binding agreement.

We reserve the right to refuse or cancel any order at our discretion.

All prices displayed on our website are in Australian Dollars (AUD).

Prices may be changed at any time without notice.

Payment must be received before production or shipment of any order.

We accept payment methods offered through our website, including approved third-party payment providers.

Customers are responsible for reviewing all submitted images, wording, dates, and design details.

Once production has commenced, custom orders cannot be cancelled due to change of mind.

Custom orders are subject to our Return & Refund Policy.

All website content, logos, branding, product descriptions, graphics, and designs created by Elite Sublimation Designs remain our property unless otherwise stated.

Customers may not reproduce or distribute our content without written permission.

Customer-supplied content remains the responsibility of the customer and is governed by our Copyright & Customer Image Policy.

To the extent permitted by law, Elite Sublimation Designs is not liable for:

Indirect or consequential losses

Loss of profits

Delays caused by third parties

Errors arising from customer-supplied information

Our total liability is limited to the amount paid for the relevant product or service.

You agree not to:

-Use the website for unlawful purposes

-Attempt to gain unauthorised access to our systems

-Interfere with the operation of the website

-Submit false or misleading information

Nothing in these Terms of Service excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

We reserve the right to update these Terms of Service at any time.

Updated versions will be published on our website.